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You have just bought your product but it does not work.
Kubii.fr guarantees its products for 12 months from the date of invoice. In case you encounter a problem with one of our products, we invite you to follow the following procedure:
1st step :
Send us the information through the contact form or through your customer account explaining precisely the problem encountered.
2 nd step :
A technician will contact you by email to try to determine the origin of the problem and to eliminate the misuse that may cause a malfunction.
3 rd step :
You will receive by email the procedure for returning the package, you will then have 7 days to return your package in its original packaging.
Thank you for waiting for our validation before sending back your package.