My promo code does not work

1 - This is a promo code received from a previous order:

Your coupon code is personal: check that you are logged in to your customer account before entering your code in the shopping cart.

Loyalty promo codes are valid for 1 year: check the validity dates of your code.

2 - This is another type of coupon code:

The use of any promo code is subject to conditions, such as:

- Validity dates

- Minimum purchase amount

- Product category concerned by the offer

- Make sure you meet all the requirements to benefit from the offer.