1 - This is a promo code received from a previous order:
Your coupon code is personal: check that you are logged in to your customer account before entering your code in the shopping cart.
Loyalty promo codes are valid for 1 year: check the validity dates of your code.
2 - This is another type of coupon code:
The use of any promo code is subject to conditions, such as:
- Validity dates
- Minimum purchase amount
- Product category concerned by the offer
- Make sure you meet all the requirements to benefit from the offer.