I wish to follow my SAV file

How long does it take to process an after-sales file?

Our processing time varies from 3 to 5 weeks, depending on the type of breakdown and the type of product concerned.

If these times are exceeded and we have not contacted you, do not hesitate to contact us.

either by the messaging system in your customer account, free and accessible 24 hours a day:

Or by connecting to your customer account, then in the details of your order.